Selling Skills
Being able to sell customers products & services is key to all sales-related jobs. This course covers a variety of important selling strategies and tips to help make you more effective. We’ll take a look at how to understand and serve your customers, how to close a sale, how to sell over the phone, and […]
Personal Growth (25 min)
In this course, we’re going to talk about what it means to take ownership of something and why it matters in your work. We’ll also discuss “growth mindset”, which is a popular topic right now. We’ll look at the difference between a GROWTH mindset vs. a FIXED mindset, and why it matters to you – for […]
Performance Excellence (15 min)
Can you think of an organization that always provides great products, fast responses, and friendly service? They’re providing high performance to their customers and they’re seeing success. That’s what we’ll cover in this course – and as a team member in Customer Service, you play a key role in your company’s performance and quality, to […]
Communicating Effectively (25 min)
Interpersonal communication is the process that we use to communicate our thoughts, ideas, and feelings to another person – and it’s a key part of your role. It’s about building relationships with others through communication. You do this by understanding the other person’s situation and communicating in the right manner. In this course, we’ll talk […]
Emotional Intelligence (25 min)
Welcome to our series on Emotional Intelligence! In this program we will introduce the idea of emotions and how they fit in. We will better understand emotions and how to be more productive. From self-awareness to empathy, when we’re better able to understand and harness our emotions, we can better serve our customers and improve […]
Get Your Job!
We all have superpowers. It doesn’t matter who you are, or if you don’t have a degree or experience. You have gifts to contribute to any company. In this Course, we’ll show you how you can identify what makes you special. And how to communicate that when applying for a job. We’ve pulled together great […]